Returns & Exchanges

At NotPedals.com, we stand by the quality of our high-performance electronics and offer a 30-day return window to ensure your complete satisfaction. If your gear isn't meeting your technical requirements, we provide a streamlined process for returns and hardware exchanges.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Hardware

  Carefully repackage your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned unit, we will process your refund or dispatch your exchange within 3-5 business days.