Frequently Asked Questions
Everything you need to know about your next tech upgrade.
How long does shipping take for my electronics?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for urgent technical needs.
What is the return policy for opened devices?
We offer a 30-day return policy. If the device is opened, it must be returned with all original packaging, cables, and documentation to be eligible for a full refund.
Do your products come with a manufacturer warranty?
Yes, all hardware sold on NotPedals.com includes a minimum one-year manufacturer warranty covering defects in materials and workmanship.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm for high-end electronics.
Are the electronics on your site brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold on our platform are 100% brand new and factory sealed.